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Privacy policy

This policy explains how TTL44, S.L. processes the personal data it receives through this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Act 3/2018 (LOPDGDD).

Data controller

  • Registered name: TTL44, S.L.
  • Tax number (NIF): B26659854
  • Registered office: Calle Josep Tarradellas, 1, 08970 Sant Joan Despí (Barcelona)

Purpose and legal basis

  • Processing your order. Legal basis: performance of the sales contract. Data processed: name, email address, phone number, delivery and billing address, tax or VAT number if you buy as a business, and the contents of the order. Without this data we cannot supply you.
  • Answering your enquiry or your withdrawal. Legal basis: your consent when you submit the form, and our legitimate interest in responding to enquiries addressed to us.
  • Meeting legal obligations on invoicing, accounting, tax and product guarantees. Legal basis: legal obligation.

What we do not do

  • We do not profile you or make automated decisions about you.
  • We do not use your data to send you marketing you did not ask for.
  • We do not sell or share your data with third parties for advertising.
  • We use no analytics, advertising or social media cookies, and there are no tracking pixels.
  • We never receive or store your card details: they are entered in the bank's environment.

Recipients

Data is not shared with third parties for advertising. To fulfil an order, the website hosting, email and carrier providers act as data processors, and for card payments the bank providing the payment gateway acts as an independent controller. Each processor is bound by the contract required under article 28 GDPR. Where a provider delivers the service from outside the European Economic Area, the transfer relies on the safeguards in chapter V GDPR. At no point do we receive or store your card details.

Retention

Data from an enquiry that does not become an order is kept for one year from the last contact. Order data is kept for the duration of the relationship and then blocked for as long as liability may arise: six years under accounting and commercial law, and three years for the legal guarantee of conformity on the goods sold.

Your rights

You may request access to your data, its rectification or erasure, the restriction of or objection to processing, and data portability, and you may withdraw your consent at any time. To do so, write to the contact address shown on this site or to the registered office, providing proof of identity. If you believe your request has not been handled properly, you may complain to the Spanish Data Protection Agency (www.aepd.es).

Security

The site is served over an encrypted connection (HTTPS) and we apply reasonable technical and organisational measures to protect the data we receive against loss, unauthorised access or improper processing.